PRIVACY

Privacy Notice

For visitors to the voosec.com website · Version 1.4

This notice is provided by VOO Bilişim Çözümleri Ltd. Şti. (“voosec”) as data controller, to inform visitors to the voosec.com website, in line with Türkiye's Personal Data Protection Law No. 6698 (“KVKK”).

1. Data collected on the site

The server hosting the site keeps standard access logs (IP address, date/time, requested page, browser information) for security and error diagnosis. These logs are processed on the legal basis of legitimate interest and kept for at most three months. Data you share through the contact form is described in section 3.

2. Cookies and measurement

No cookies and no analytics or advertising measurement tools run without your consent. If you choose “Accept” in the box shown on your first visit, Google Analytics 4 is loaded to measure visit statistics and ad conversions (use of the email and phone links, the contact form, the price calculator, the demo and the sample report and alert sections). The content of the form is never sent to measurement tools; only the fact that it was submitted is measured. For this purpose the _ga and _ga_<id> cookies (up to 2 years) are stored in your browser. This processing is based on your explicit consent. If you choose “Decline”, no measurement tool is loaded and the site works the same. Your choice is kept only in your browser (local storage) for 12 months; you can change or withdraw it at any time via the “Cookie preferences” link at the bottom of the page. The site also uses Cloudflare Web Analytics, which produces aggregate visit statistics without cookies and without identifying individuals.

3. Contact form and contact channels

When you submit the contact form on the site, your full name, email address and message are processed, together with your organisation and phone number if you provide them. The same applies to the name, contact details and request-related data you share when you reach us by email or phone. This processing serves to answer your request and run quotation processes, on the legal bases of the establishment or performance of a contract and of legitimate interest. Form messages are delivered only to our sales team ([email protected]) through VOO's email infrastructure and are not shared with third parties. This data is kept for at most 2 years after your request is concluded; if the request leads to a quotation or contract, the periods set by the applicable legislation apply. To prevent abuse of the form, the IP address you submit from is processed for rate limiting, and your IP address and browser information are processed in security logs and kept there for at most three months. Your IP address is also included in the form message and kept for the same period as the message.

4. Transfers

If you consent, data collected by Google Analytics (online identifiers, pages visited, device and browser information, interactions) is processed by Google on servers abroad; this transfer is based on your explicit consent. As the site is delivered through Cloudflare's infrastructure, your IP address and request information pass through Cloudflare servers during your visit. Beyond this, visitor data is shared with authorities only where legally required.

5. Your rights

You may exercise your rights (to request information, rectification, erasure, objection, and so on) by contacting [email protected]. Requests are answered within 30 days at the latest.

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